Terms of service

Welcome to Nest Hollow (“we,” “us,” or “our”). By visiting our website or purchasing from our shop, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Nest Hollow and its designated associated parties. Throughout the site, the terms “we,” “us,” and “our” refer to Nest Hollow. By accessing our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced here or available by hyperlink.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Eligibility & Use of Site

By using this site, you confirm that:

  • You are at least the age of majority in your state or country of residence, or

  • You have permission from a parent or guardian to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose.

3. Products & Services

Nest Hollow offers physical and/or digital products related to nature, birds, education, and conservation.

We make every effort to display product descriptions and images accurately. However:

  • Colors and details may vary depending on your device.

  • Handmade or artistic items may have natural variations.

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Cancel orders due to inaccuracies or suspected fraud, when items are back-ordered, out of stock, or other reasons

Payment is processed securely through Shopify’s payment system or approved third-party processors.

5. Shipping & Delivery

Shipping times and costs are listed at checkout.

Nest Hollow is not responsible for:

  • Delays caused by carriers

  • Incorrect addresses provided by the customer

  • Lost or stolen packages marked as delivered

For digital products, delivery is typically immediate or sent via email.

6. Returns, Refunds & Exchanges

Please refer to our Refund Policy for details.

Unless otherwise stated:

  • Digital products are non-refundable

  • Physical items may be eligible for return within a specified time frame if unused and in original condition.

We reserve the right to refuse returns that do not meet our policy criteria.

7. Intellectual Property

All content on this site, including text, images, illustrations, designs, logos, and digital downloads, is the property of Nest Hollow, explicit supplier permission, or via purchased license and is protected by copyright laws. You may not reproduce any of this content. 

You may not:

  • Reproduce, copy, sell, or redistribute our content

  • Use our materials for commercial purposes without written permission

Purchasing a product does not transfer ownership of intellectual property.

8. User Content & Feedback

If you submit comments, reviews, or feedback:

  • You grant us permission to use, edit, or share it for marketing or educational purposes

  • You confirm the content does not violate any third-party rights

We are not obligated to maintain confidentiality of submitted content.

9. Third-Party Links & Services

Our site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.

Use them at your own risk.

10. Limitation of Liability

Nest Hollow is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from use of our site or products

All products and services are provided “as is” and “as available.”

Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Nest Hollow from any claims, damages, or expenses arising from your violation of these Terms or misuse of the site.

12. Termination

We reserve the right to suspend or terminate access to our site or services if these Terms are violated.

13. Governing Law

These Terms of Service are governed by the laws of the United States and the State of Missouri, without regard to conflict-of-law principles.

14. Changes to Terms

We may update these Terms of Service at any time. Changes take effect immediately upon posting to the website.

Your continued use of the site constitutes acceptance of those changes.

15. Contact Information

Questions about these Terms of Service should be directed to:

Nest Hollow
📧 Email: info[at]nesthollow.com
🌐 Website: www.nesthollow.com and field.nesthollow.com